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Users and roles

Polaris uses email and password accounts that admins create. There is no public sign-up. The first admin account is created when Polaris is installed, and that admin adds everyone else.

Role Can
Admin Everything: users, models, settings, integrations, usage and costs.
Context Admin Manage the project context (File Explorer, recommendations, tests) and see chat replays.
User Chat, build stories, share, and connect AI clients over MCP.
Viewer Read what is shared with them. Viewers cannot use MCP or the advanced settings.

New users get the User role unless an admin picks another.

  1. Go to Settings › Users & Groups and select Add User to Project.
  2. Enter the person’s Email, and optionally pick a group.
  3. If the email has no account yet, Polaris asks for a Name. Enter it.
  4. Select Add member.

Polaris creates the account with an 8-character temporary password and shows it once, with a Copy password button. Polaris also emails the person, with the subject “You’ve been added to team on Polaris”. Save the password or send it safely: you cannot see it again after you close the dialog. The user must change it at first sign-in.

You can also add people to the organization from Settings › Members (Add Member to Organization).

Each user row has a menu:

  • Edit user opens Edit Profile, where you change the name and the role.
  • Reset password creates a new temporary password and shows it to you. The user gets an email and must change the password at the next sign-in.
  • Remove takes the user out of the project.

Users who forget their password can also reset it themselves from the sign-in page with Forgot password.

Groups let you give different people different features and access. Every project has a group called All Users, and you can add up to 3 custom groups in Settings › Users & Groups › Manage Groups.

For each group you can control:

  • Features: Stories, Custom stories (needs Stories) and Automations.
  • All settings: whether members see the advanced settings pages.
  • Sharing: Allow sharing to entire project, and which groups members can share with.
  • Skills: which skills members can use, and up to 50 skills to preload for them.
  • Data access: which tables, docs, files and MCP servers members can use.
  • Tool call density: how much detail members see about the agent’s steps.

RULES.md can also show instructions to some groups only. See Rules for some groups only.

The Security tab in Settings › Users & Groups sets row-level security, so members see only the rows they are allowed to see.

When the Slack option Auto-create users from Slack is on, Polaris creates accounts for Slack users from allowed email domains the first time they message the bot. See Slack.