Sharing and feedback
Share a chat
Section titled “Share a chat”- Select Share Chat in the chat header, or Share in the chat’s sidebar menu.
- Choose who can see it:
- Entire project: everyone in the project.
- Specific people: the people and groups you pick.
- Select Share & copy link and send the link.
Only the chat’s owner or an admin can share a chat. There are no public links: people must sign in to Polaris and belong to the project.
To change access or stop sharing, open the dialog again. It now says Sharing Settings and has an Unshare option.
People who open a shared chat can ask quick questions about it, continue it, or open it as their own chat. Their questions do not change your chat.
Share a story
Section titled “Share a story”Select Share on a story. You can share with the entire project, or with chosen people and groups. People you share with always see the latest version. You can also pin a story so it shows at the top of their stories list.
Who you can share with
Section titled “Who you can share with”Your admin decides, per user group, whether you can share with the whole project and which groups you can share with. If an option is missing in the share dialog, your group does not allow it.
When you share and choose to notify people, they get an email that says “you shared title with you on Polaris”.
Rate an answer
Section titled “Rate an answer”Under each answer, select Good response (👍) or Bad response (👎). A dialog asks “What went well?” or “What went wrong?”. Add a short note if you can, then select Submit.
Ratings matter. Admins get a notification for each one and can open the chat to see what happened. A note such as “used diagnosis date instead of sample date” helps them fix the project context.
Only the owner of a chat can rate its answers.
Rate a story
Section titled “Rate a story”Use Good story and Bad story on a story page. The story’s owner gets the feedback.
Where admins see feedback
Section titled “Where admins see feedback”Admins find all rated chats in Settings › Usage & Costs › Chats replay. Filter by Votes (upvotes, downvotes or none), then open a chat to replay it step by step. See Usage and costs.